FREQUENTLY ASKED QUESTIONS
Welcome to the Speed Cartel FAQ page.
Got a question? You're in the right place. Browse the topics below to find quick answers and make the most of your shopping experience. Can't find what you're looking for? Drop us a line at support@speedcartel.com.
ABOUT SPEED CARTEL
You can get in touch with our team via the Contact Us page or by emailing us at support@speedcartel.com.
We offer a 30-day return window on all orders. Full details are available on our Returns Policy page.
Speed Cartel is an online-only brand — no physical locations. This lets us keep prices sharp and our catalogue wide.
Absolutely. Reach out to our customer support team and we'll sort the details.
Speed Cartel is a French-founded brand offering a curated selection of Y2K streetwear, with delivery available across the United Kingdom.
SHIPPING AND DELIVERY
We currently ship within the United Kingdom only.
Yes, we offer free shipping on all UK orders. Full details are available on our Shipping Policy page.
We prepare and dispatch your order within 2–3 business days (Monday to Friday).
Once shipped, delivery takes 5–8 business days with one of our trusted carriers, bringing your total estimated wait to 7–11 business days.
For more details, check our Shipping Policy.
You can track your order anytime via the Track My Order page on our website.
REFUND AND RETURN
We want you to be happy with your purchase. If something isn't right, you have 30 days from delivery to request a return. Return postage is your responsibility, and there are no restocking fees. Full details are on our Returns Policy page.
If your item arrives faulty, we'll replace it at no extra cost. Just contact us and send the item back within 30 days. More info on our Returns Policy page.
All exchange information is covered in our Returns Policy page.
Once we've received and inspected your return, your refund is processed back to your original payment method within 10 business days. See our Refund Policy for full details.