Privacy policy

This Privacy Policy explains how Speed Cartel gathers, uses, stores and protects personal data when you access or use our website.

By using this website, you confirm that you have read and understood this Privacy Policy.

1. Who We Are

Speed Cartel is operated by:

Website: Speed Cartel — speedcartel.com
Registered address: 1 Rue Marguerin, 75014 Paris, France

Email: support@speedcartel.com
Phone: +44 7488 813278

Customer support is available by email from Monday to Friday, 9:00 am to 5:00 pm (GMT). Most enquiries are answered within 48 hours.

2. Personal Data We Collect

We collect only the personal data needed to operate the website, fulfil your orders and provide support.

When you place an order or contact us, we may collect: your first and last name, postal address, email address, telephone number (where provided), and order-related information.

This information allows us to process your purchase, organise shipping, offer assistance, and send you important updates about your order.

If the website features account creation or contact forms, the details you submit are used to handle your request and, where relevant, manage your account access.

Payments: Transactions are processed securely through trusted providers such as Stripe and Shopify Payments. Speed Cartel never stores or has access to full card or bank details.

3. Cookies

Our website may use cookies or similar tracking technologies to: support core website and checkout functions, keep your shopping cart active, monitor website usage and performance, save your preferences, and strengthen security while preventing misuse.

You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly without cookies enabled.

Session or login cookies may be stored on your device (for instance, when you choose "remember me") and are generally deleted when you log out or after a set period.

4. Embedded Content and Third-Party Services

The website may include third-party elements such as videos, widgets, or embedded features.

When you interact with these, third-party providers may collect technical or usage data under their own privacy policies. Speed Cartel does not control how this data is handled.

5. Analytics

We may use analytics services to understand how visitors use the website, including which pages they view, browsing behaviour, device types and traffic sources.

This data is used purely for internal review, performance tracking and improving how the site works. Wherever practical, information is anonymised or aggregated.

6. Data Retention

We retain personal data only for as long as needed for its purpose or to satisfy legal obligations.

As a general guide: order information is kept for legal, tax and accounting purposes; account data remains until you request removal or close your account; support conversations may be stored for up to 24 months after being resolved; cookies may last between 6 and 24 months depending on their function.

7. Your Rights

Under applicable data protection laws, including UK GDPR, you may have the right to: view your personal data, ask for inaccurate information to be corrected, request that your data be deleted, object to certain types of processing, request that processing be restricted, and obtain a copy of your data in a portable format.

To exercise any of these rights, contact: support@speedcartel.com.

We may request proof of identity for security reasons. We aim to reply within 30 days, or longer where the law permits.

8. Fraud Prevention and Security Monitoring

To keep our website and users safe, we may automatically process certain technical details for fraud prevention, security checks or spam blocking.

This may include your IP address, browser details, device information or user agent data.

9. Sharing of Personal Data

We share personal data only when necessary with trusted partners who help us operate the website and fulfil orders, such as: shipping and logistics companies, payment processing firms, and email platforms used for order confirmations.

These partners are required to handle data in line with applicable data protection rules.

Speed Cartel does not sell personal data.

10. Data Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

These include encrypted connections (SSL), restricted access controls and secure storage.

That said, no online system can be considered entirely secure.

11. Email and SMS Marketing

If you subscribe to email or SMS offers, you agree to receive promotional content from Speed Cartel.

You can unsubscribe at any time using the link or opt-out option included in each message.

12. Minors

Speed Cartel does not knowingly collect personal data from anyone under 15 years of age.

If such data has been provided without proper consent, a parent or guardian may ask us to remove it.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect legal, technical or business updates.

The version displayed on this page is the one currently in effect.

14. Contact

For any questions or requests regarding this Privacy Policy or your personal data, please get in touch: support@speedcartel.com.